Digital Products
This Policy applies to all Digital Products purchased.
We offer a 30-day 100% money back guarantee on all Digital Products purchased. If you are not completely satisfied you will be refunded. No questions asked.
To request a refund, please email admin@vestrumpersonaldevelopment.com with your product description and purchase price.
Physical Products
This Policy applies to all Physical Products purchased.
We offer a 30-day 100% money back guarantee on your purchase, subject to the following terms.
Damaged or Defective Products
If you receive a damaged or defective product, you may request a replacement or refund by contacting our support team at admin@vestrumpersonaldevelopment.com within 30 days of delivery. Please include photo evidence of the damage or defect when submitting your request.
Incorrect Address Provided
If your order is returned to us due to an invalid delivery address that you provided, you may request a refund for the product cost only. Shipping fees are non-refundable.
To request a refund or replacement, please email admin@vestrumpersonaldevelopment.com with your order number, a description of the issue, and photo documentation if applicable. We will review your request and respond within 30 business days.
In Summary
This refund policy covers refunds/replacements for damaged/defective items within 30 days, no returns/exchanges otherwise, and refunds for incorrect addresses with product cost refunded but not original shipping fees.